Welcome to RohoCubanCoffee.com (this “Site”).
The Roho Cuban Coffee® franchise system is a network of coffee franchises, with stores across the United States. Each Roho Cuban Coffee franchise is locally owned and operated.
This Site is owned and operated by Roho Cuban Coffee, Inc. (“Roho Cuban Coffee,” “we,” “us,” and “our”), the franchisor of the Roho Cuban Coffee® franchise system. We operate this Site for the benefit of our franchisees and their customers. This Site provides a quick and easy way for you to find and place orders with your local Roho Cuban Coffee store.
We collect the personal information you knowingly provide (using your mouse and keyboard) when you use this Site. The information we collect depends on how you use this Site.
We collect information that is sent to us automatically by your Web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. An “IP address” is a unique number that is automatically assigned to your computer when you connect to the Internet. It is used to identify your computer’s “location” in cyberspace, so that the information you request can be delivered to you. If you use a dial-up connection or a connection that assigns dynamic IP addresses, your computer will be assigned a new IP Address each time you connect to the Internet. If, however, your computer is permanently connected to the Internet using a static IP address, the IP address assigned to your computer will generally be the same each time you use your computer. Although it does not identify you by name, we treat your IP address as your personal information.
Generally, we do not link the information provided by your browser to information that identifies you by name. You should know, however, that when you respond to an electronic communication you receive from us, for example, by opening an email, downloading images or clicking on a link in an electronic newsletter, your browser tells us that you (or someone using your email address) has done so. We use this information to improve our marketing efforts. In addition, we review our server logs – which contain visitors’ IP addresses — for security and fraud prevention purposes. If criminal activity is suspected, we may share our server logs and the personal information we have collected through this Site with the appropriate investigative authorities who could use that information to trace and identify individuals.
We use “cookies” and other Web technologies to collect information and support certain features of this Site. For example, we may use these technologies to
Generally, the information we collect using these Web technologies does not identify you personally. If, however, you have created a user identity, for example, by signing up to use a password-protected area on this Site, we may link the information we collect using Web technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave a Site. Although you are not required to accept our cookies when you visit this Site, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of this Site.
We use the personal information we collect through this Site
This Site may contain “Email a Friend” features that allow you to forward information published on this Site, together with your own message, to your friends. When you use one of these features, we will ask you to provide your friend’s name and email address. We use this information only to customize and deliver your message. We do not add your friend’s name or email address to our mailing lists.
We operate this Site for the benefit of our franchisees and their customers. Our goal is to make it easy for you to locate and place an order with your local Roho Cuban Coffee store. When you use this Site, you will be asked to choose a Roho Cuban Coffee store to shop (your “Local Roho Cuban Coffee Store”). We will share your personal information, including your order, credit card, and contact information with your Local Roho Cuban Coffee Store. Your Local Roho Cuban Coffee Store will use this information to process and fulfill your order. Your Local Roho Cuban Coffee Store may also use this information
Roho Cuban Coffee and its franchisees share personal information with companies and organizations that perform services on our behalf, for example, companies that provide support services to Roho Cuban Coffee and/or its franchisees, such as credit card verification services and Web hosting services. These third parties are required by contract to use the personal information Roho Cuban Coffee and its franchisees share with them only to perform services on behalf of Roho Cuban Coffee and/or its franchisees and to treat your personal information as strictly confidential.
Roho Cuban Coffee and its franchisees may disclose personal information when we or they believe, in good faith, that disclosure is appropriate to comply with the law, a court order or a subpoena. Roho Cuban Coffee and its franchisees may also disclose personal information to prevent or investigate a possible crime, such as fraud or identity theft; to enforce or apply agreements; or to protect the rights, property or safety of Roho Cuban Coffee, its franchisees or others.
On behalf of Roho Cuban Coffee and its franchisees, we reserve the right to disclose your personal information as described in any Privacy Notice posted on the Web page (or area) where you provide that information.
We respect your right to make choices about the ways we collect, use and disclose your personal information. In most cases, we will ask you to indicate your choices at the time we collect your personal information. We will also include an “opt-out” link in any electronic newsletter or promotional email we send you so that you can inform us that you do not wish to receive such communications from us in the future.
If you would like your Local Roho Cuban Coffee Store to remove you form its mailing list, please contact your Local Roho Cuban Coffee store directly.
We take reasonable precautions to provide a level of security appropriate to the sensitivity of the personal information we collect through this Site. Although we use reasonable measures to help protect your personal information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases.
For your protection, certain areas of this Site are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing this Site using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing this Site using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the Site.
Roho Cuban Coffee operates other Web sites, each with its own content, features, and functionality. For example, we operate a Web site at
Our marketing consultants use Web beacons, cookies and other Web technologies to collect information about visitors to this Site. For example, our consultants may count how many visitors access this Site, what links they use, and what pages they view. They may also track which Web sites and advertisements refer traffic to this Site and the URLs of the sites to which this Site refer traffic (that is, the Web sites on which our visitors land when they leave this Site). Our consultants use this information to compile statistics and prepare reports that provide the feedback and analysis we need to understand the needs and interests of our visitors, improve the content, functionality and usability of this Site, and improve the effectiveness of our advertising and marketing efforts. The information our consultants collect does not identify you personally, but may include your computer’s IP address.
We do not use this Site to knowingly solicit data from or market to children under the age of 13. If you are under the age of 13, do not provide us with any personal information. If we learn that someone under 13 has provided personally identifiable information through one of this Site, we will use reasonable efforts to remove such information from our databases.
BY USING THIS SITE, YOU ARE CONSENTING TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL INFORMATION IN OR TO THE UNITED STATES OR ANY OTHER COUNTRY IN THE WORLD.